About Planning & Building

Please use the following form for any problems in your area that you wish to report:

General Inquiry / Complaint Form for Code Enforcement Form

Planning & Building Department Customer Service

  • If you are a Village property owner, please direct inquiries, complaints, or applications directly to Village Hall by calling 585-924-3311, or email the Village Clerk, or visit Village Hall at 60 East Main Street.
  • Inspections may be scheduled by calling the Town Building Department Secretary at 585-742-5035 or email the Building Department. Requests for inspections must be received by 3 P.M. for next day appointments.
  • If you wish to meet with an Inspector or Code Enforcement Officer, please schedule an appointment.
  • Applications for Town properties may be submitted or permits picked up between the hours of 8:30 A.M. and 4:00 P.M.

It is our intention to provide the best customer service possible. If you have any suggestions on how we can improve our service or would like to express concerns, please don’t hesitate to contact us at 585-742-5035 or email the Building Department. Your input is valued and appreciated.

The Planning and Building Department provides the services of code enforcement, building inspection, fire marshal, and serves as the liaison to the planning, zoning, and conservation boards. Our professional staff stands ready to assist you with local and state regulations regarding land development, permits, and fire safety.

Please take a few minutes to browse the information provided here on our web page. We have included many helpful links to assist you with understanding what our department can and can’t do. We wish we could help everyone but occasionally, a concern reaches our department, which we just do not have the jurisdictional authority to regulate. When this happens we do attempt to refer the concern to the appropriate agency.

Thank you for visiting! If you have any questions we haven’t been able to answer here on our website, please do not hesitate to call our office.

Overview

The Town of Victor is one of the fastest growing communities in New York State. The Planning & Building Office is responsible for overseeing all of the regulatory activities related to land development and use in the Town of Victor. As such, our office is very busy, particularly during the construction season.

Organization

In accordance with Homeland Security protocols, the Planning & Building Office operates utilizing the National Incident Management System (NIMS) Command System. This system is extremely adaptable to highly fluid situations and provides the best management tools to administer our responsibilities and resources.

The Planning & Building Office is composed of four main divisions: The Building Division, the Planning Division, Storm Water Management, and Construction Inspection. Working in coordination with these Divisions, are the Zoning Board, Planning Board, and Conservation Board. These Boards, along with the Planning & Building Staff and Town Consultants, work as a team to ensure code compliant development throughout the town.

Maps

Maps of the various districts.

Staff

Each Division and Unit is staffed by highly qualified personnel prepared to assist the public. All staff are accessible through the main office at (585) 742-5035. All incoming calls are routed by the Administrative Staff based on the nature of the call. Scheduling requests and most questions can be answered at the time of the initial call by the Administrative Staff. Some questions are complex enough that the question may be transferred to the Division Coordinator to answer. We understand the time sensitivity of each call, and endeavor to return all calls within 24 hours.

Each Board and Division has an assigned scope of authority as illustrated below.

Guide to Opening a Business (link to pdf)

Opening A Business Brochure 2024 cover
  1. P&B Office - Building Division
  2. P&B Office - Planning Division
  3. P&B Office - Stormwater Management
  4. P&B Office - Construction Inspection

The Building Division is comprised of four units, working together to provide the community with a proactive approach to code enforcement.

Administrative Unit

The Administrative Unit is the primary point of contact for the entire office. Staff's primary responsibilities include; assisting the public with questions, scheduling inspections and meetings, and coordinating workflow.

Building Unit

The Building Unit oversees all aspects of new construction, including; performing Plan Reviews, issuing Building Permits, and conducting Construction Inspections.

Building Permits
Whether it is a new house, shed, deck, pool, etc., this is where your application is submitted for review to ensure that your plan meets or exceeds the NYS building codes. We check your application for compliance with local zoning, state building and energy codes. Upon completion of the review process, the applicant is notified that the permit is available to be picked up.

Building Inspections
Once you’ve secured your Building Permit, you are now required to have inspections of your completed work prior to the use of it. Inspections are scheduled 24 hours in advance. Upon completion of your project and successfully passing all inspections you will receive either a Certificate of Compliance or Occupancy signifying that your project meets or exceeds all codes and is ready to be used for its intended purpose.

Code Enforcement Unit

The Code Enforcement Unit is responsible for responding to, investigation of, and as appropriate the prosecution of, non-code compliant conditions.

Fire Marshal Unit

The Fire Marshal Unit works closely with the local fire service and the community by increasing the awareness of fire safety. This is achieved through fire safety education, a program of fire safety inspections, and the administration of an Operating Permit Program.