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The Town Highway Department winter hours are 7:00 A.M. to 3:30 P.M., Monday through Friday. November through March.
Please use the following form for any problems in your area that you wish to report:
General Inquiry / Request for Service / Complaint for Highway Form
Town Highway Department
The Town Highway Superintendent is elected for a term of four years.
The Town Highway Department is responsible for general maintenance of all town dedicated roads. This includes paving and sealing, cleaning ditches, tree and brush trimming in the town rights of way, mowing roadsides, and plowing and salting during the winter months. In the spring the highway crew vacuums gutters and intersections where needed.
The Highway Department also manages the fuel system that provides fuel for the town, village, Victor Fire Department, and the Victor Farmington Ambulance Corps.
Safety Reminders
Do not follow plow trucks too closely. Keep a safe distance behind any large vehicle. If you cannot see their side mirrors, they cannot see you.
Highway Work Permit
Section 149 of Highway Law
All work within the Town right-of-way requires a Highway Permit. A permit must be obtained before any work within the right-of-way takes place.
- Residential driveway;
- Sanitary Sewer;
- Utility (gas, electric, cable, fiber optic);
- Curb Cut;
- water;
- storm sewer
- What should I do if my mailbox is damaged by snow when my road was plowed?
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Please report any damage due to Town plow operations to the Highway Department at 585-742-5094 or victorhighway@townofvictorny.gov. Mailboxes are located in Town right-of-ways and will only be replaced with a standard black mailbox and post. No reimbursements will be issued for repairs made by homeowners. Mailboxes are repaired AFTER snow events so please notify the post office to hold your mail for pickup until staff can get repair completed.
- Where do I push the snow when my driveway is plowed?
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Do not push snow into or across the road. Pile it away from the road edge to allow access to your mailbox and avoid visibility issues when entering and exiting your driveway.
- Who do I call to report a dead deer?
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if the location is a Town road, call (585) 742-5094 for the Town Highway Department.
If the location is a Village road, call (585) 924-3311 for the Village Department of Public Works.
If the location is a County road (Cty Rds 9, 41, 42) call Ontario County at (585) 396-4000.
If the location is a State road (Rte 96, 251, 444) call NYSDOT at (315) 332-4000.
- Who needs a Highway Work Permit?
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Anyone who plans to do work within the Town roadway, including the right-of-way, must obtain a permit. Examples: new driveway installations or improvements, landscaping and planting, drainage work, sign installation, land development and utility installation or maintenance work.