Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Highway
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Highway
Please report any damage due to Town plow operations to the Highway Department at 585-742-5094 or victorhighway@townofvictorny.gov. Mailboxes are located in Town right-of-ways and will only be replaced with a standard black mailbox and post. No reimbursements will be issued for repairs made by homeowners. Mailboxes are repaired AFTER snow events so please notify the post office to hold your mail for pickup until staff can get repair completed.
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Highway
Do not push snow into or across the road. Pile it away from the road edge to allow access to your mailbox and avoid visibility issues when entering and exiting your driveway.
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Highway
if the location is a Town road, call (585) 742-5094 for the Town Highway Department.
If the location is a Village road, call (585) 924-3311 for the Village Department of Public Works.
If the location is a County road (Cty Rds 9, 41, 42) call Ontario County at (585) 396-4000.
If the location is a State road (Rte 96, 251, 444) call NYSDOT at (315) 332-4000.
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Highway
Anyone who plans to do work within the Town roadway, including the right-of-way, must obtain a permit. Examples: new driveway installations or improvements, landscaping and planting, drainage work, sign installation, land development and utility installation or maintenance work.